Privacy Policy

Effective: April 1, 2025


1. Introduction

Vista ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vista (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

  • Email address

2.2 Usage Data

  • Chat messages within the App

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our App
  • Improve and personalize user experience
  • Develop new features and functionality
  • Prevent fraud and abuse

4. Data Storage and Security

Your chat messages are stored in our database with user identifiers removed and replaced with a unique user ID. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers that perform services on our behalf, such as hosting and AI services.

We use AI services for our chatbot functionality, which may process your chat messages to provide responses.

6. Data Retention

We retain your personal information and chat history until you choose to delete your account or request data deletion.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we have about you
  • Request correction of your personal information
  • Request deletion of your account and associated data
  • Opt-out of marketing communications

To exercise these rights, please use the in-app settings or contact us at privacy@heyvista.co.

8. Children's Privacy

The App is not intended for children under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that we have collected personal information from a child under 17, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@heyvista.co

11. Consent

By using our App, you hereby consent to our Privacy Policy and agree to its terms.

12. Service Improvement (Opt-in)

We offer an opt-in feature for users to contribute their anonymized chat data to help improve our service quality and response accuracy. If you choose to opt-in:

  • Your chat messages will be anonymized (all personally identifiable information removed)
  • The anonymized data will be used to evaluate and improve our service
  • You can opt-out at any time through the App settings

This data collection is entirely optional and will not affect your use of the App if you choose not to participate.

13. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. By using the App, you consent to the transfer of information to countries that may have different data protection rules than your country.

14. Third-Party Links

The App may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.